Return Policy

You have the right to cancel your order within 30 days of receiving it — no explanation required.
After submitting your cancellation request, you have an additional 30 days to return the item. Once the return is received in good condition, we will issue a full refund, including the original shipping costs.

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Return Shipping Costs

Return shipping costs are the responsibility of the customer.
These fees vary depending on your carrier and location. We recommend checking your carrier’s website for accurate pricing.

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Return Conditions

To qualify for a return, the item must be returned:

• with all original accessories,

• in its original packaging (when reasonably possible),

• and in unused, resellable condition.

Items that show signs of wear, damage, or misuse may not be eligible for a refund.

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How to Request a Return

To start a return, simply contact us at:
📩 info@melunae.com

Once your request is received, we will review it and provide return instructions.
We will process your refund within 30 days after the returned item reaches us in good condition.